Full 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
Before
After
Before
After
Before
AfterThe Servo Garage Doors Van Nuys Guarantee
When we leave your driveway in Van Nuys, we leave a written record of what we found, what we did, and what it cost. That’s the foundation of our guarantee. Since 2015, Marcus Deller and the Servo Garage Doors team have completed more than 18,000 garage door jobs across Van Nuys, and every one of them closed with a documented photo record and a flat, written price agreed before work began. If a repair isn’t right, we make it right. That’s not a promise we make casually. It’s the entire reason Servo was built under The Haven Standard, and it’s what we stand behind on every torsion spring replacement, opener install, and emergency call we run.
What’s Covered
- 365-Day Done Right Promise. If a repair we performed fails within a year due to workmanship, we return and fix it at no charge, backed by Clause 5 of The Haven Standard rather than a handshake.
- Written price before any work starts. Clause 1 of The Haven Standard requires a flat, written scope and price delivered to you before a single tool comes off the truck, so the number you approve is the number you pay.
- Parts we install are documented. Every replacement part, from a LiftMaster logic board to a Wayne Dalton torsion spring, is photographed before and after installation, and that photo record is delivered to you before the technician leaves.
- Workmanship on all eight major brands. We service LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor, and we stand behind our labor regardless of which brand sits on your rail.
- Cleanup is part of the job. Old springs, bent tracks, opener housings, and packaging leave with us, not in your garage, and the work area is swept before we mark the job complete.
- On-time arrival with a named technician. When you book a repair, you get a named technician and an on-the-way text, not a four-hour window and a shrug.
- Honest diagnosis backed by evidence. If we tell you a spring is broken, you’ll see a photo of the break before anyone quotes a replacement, because that’s what Clause 4 of The Haven Standard requires.
Our Satisfaction Promise
If something isn’t right after we leave, you call us and we come back. That’s the whole process. We don’t route you through a call center, we don’t ask you to submit a ticket, and we don’t wait for a manager to call you back within three to five business days. You reach a live person at (213) 418-2520, explain what’s happening, and we schedule the return visit. If the issue traces back to our workmanship, the fix costs you nothing. If it turns out to be a separate problem, we’ll show you the evidence, write a flat price for the new scope, and you decide before any work begins. Marcus Deller has run Servo Garage Doors Van Nuys this way since day one, because the only thing worse than a failed repair is a company that disappears after the invoice clears. We’d rather face the problem than dodge the call.
BeforeAfterLicensed & Insured Backing
A guarantee is only as good as the company standing behind it. Servo Garage Doors Van Nuys is independently owned and operated, holds its own license and insurance, and every technician who arrives at your door is background-checked and uniformed. That’s not just paperwork; it’s the structure that makes the 365-Day Done Right Promise enforceable. When a company is licensed, you have a path to accountability. When it’s insured, your property is covered while work is in progress. When it’s independently owned, the person you call about a problem is the person who can actually fix it, not a franchise office in another state. Marcus Deller, Owner at Servo Garage Doors Van Nuys, has built the business on that combination since 2015, and it’s the reason we can offer a written guarantee instead of a verbal shrug.
How Our Warranty Process Works
Every job we complete in Van Nuys closes with three documents: a flat-price scope you approved before work began, a photo record of what we found and what we did, and a written workmanship warranty tied to our 365-Day Done Right Promise. When you call about a warranty issue, we pull the job record, review the photos, and schedule a return visit. No detective work on your end, no reconstructing what happened from memory. The documentation tells us what we installed, when we installed it, and what it looked like when we left. If we’re at fault, we fix it. That’s the guarantee, in writing, on every job.
What The Haven Standard Means for Your Warranty
Servo Garage Doors Van Nuys operates under The Haven Standard, which is not a marketing slogan. It’s a written operating agreement with clauses that govern how we quote, document, and stand behind our work. Clause 1 requires a written price before any work starts. Clause 4 requires the failed part to be photographed before a replacement is quoted. Clause 5 is the make-it-right commitment behind our 365-Day Done Right Promise. When you hire us, you’re not betting on a technician’s good mood that day. You’re hiring a company that has agreed, in writing, to a specific standard of conduct. That’s why we put the clause numbers on the page instead of burying them in fine print. If you bring us a competing written estimate from another company, we’ll give you a free second opinion on it, with no coupon code or hoops to jump through. It’s simply part of how we do business in Van Nuys.
Frequently Asked Questions
The 365-Day Done Right Promise covers workmanship on repairs we perform. If a spring we replaced fails, a track we adjusted slips, or an opener install we completed stops functioning due to our labor within one year, we return and make it right at no charge. It’s backed by Clause 5 of The Haven Standard and a terms page, not a verbal assurance. Call (213) 418-2520 and we’ll pull your job record and schedule the return visit.
We service all eight major brands, LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor, and manufacturer warranties on parts apply according to each brand’s terms. We document every part we install, including serial numbers where visible, so you have the evidence needed to file a manufacturer claim if one ever comes up. Our workmanship warranty runs separately from any manufacturer coverage.
No. Clause 1 of The Haven Standard requires a flat, written price and written scope before any work begins. The technician photographs the failed part, shows you what’s wrong, and quotes a fixed price. You approve it before work starts. If we discover something else while working, we stop, show you the evidence, and write a new scope with a new flat price. Nothing gets added to your invoice without your sign-off.
Call (213) 418-2520 and tell us what’s happening. A live person answers, pulls your job record, and reviews the photo documentation from your original visit. We schedule a return visit and our technician arrives with the history already in hand. If the issue is our workmanship, the fix is free under the 365-Day Done Right Promise. If it’s a new problem, you’ll get a written flat price before any work begins.
Yes. Every job we run in Van Nuys, including 24/7 emergency calls, closes with the same documentation and the same 365-Day Done Right Promise. An emergency doesn’t change the standard. You still get a written price before work starts, a photo record when it’s done, and the same make-it-right backing if something isn’t right.
If you have a garage door question in Van Nuys, call (213) 418-2520. You’ll get an answer, a written price, and a guarantee in writing before any work starts. That’s how we’ve done it since 2015.
Written by Marcus Deller, Owner at Servo Garage Doors Van Nuys, serving Van Nuys since 2015.